
How Fanatics Improved First Bet & Repeat Purchase Rates
Objective
Increase first-bet conversions, repeat purchases, and overall retention.
Solutions
Used dynamic sports-season creatives.
Created retargeting funnels with loyalty discounts.
Targeted fans of high-engagement teams.
Results
A Brand Lift Study was conducted with Happydemics to measure the campaign's impact. It compared responses from two groups: those exposed to the DOOH campaign and a control group. Key brand metrics—such as ad recall, interest, brand image, consideration, and attribution—were analysed, with results benchmarked against other campaigns in the travel sector to assess performance in context.
First-bet conversion rate rose by 43% enhancing funnel performance.
Repeat purchase rate improved by 46%, aided by loyalty-driven messaging.
Active user retention improved by 32%, showing stronger post-install loyalty.

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