
How Kikoff Increased Retention & Reduced CAC with Smart Segmentation
Objective
Lower CAC, increase retention, and improve lifetime value.
Solutions
Used interest-based segmentation for motivated financial users.
Implemented multi-touch retargeting.
Tested personalized credit-success creative formats.
Results
A Brand Lift Study was conducted with Happydemics to measure the campaign's impact. It compared responses from two groups: those exposed to the DOOH campaign and a control group. Key brand metrics—such as ad recall, interest, brand image, consideration, and attribution—were analysed, with results benchmarked against other campaigns in the travel sector to assess performance in context.
CAC dropped by 35% after audience refinement and ad placement optimization.
User retention improved by 42%, thanks to retargeting flows and personalized messaging.
LTV grew by 33%, with users remaining active for longer periods due to better onboarding communication.

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